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google maps error

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This topic has 21 replies, 6 voices, and was last updated 9 years, 2 months ago by Anonymous.

  • 2017-02-07 at 2:38 am
    Support Expired
    #19092
    travisreese1
    Participant
    • Topics: 2
    • Replies: 2
    • Total posts: 4
    • Post count: 4

    error I am receiving –

    Oops! Something went wrong.
    This page didn’t load Google Maps correctly. See the JavaScript console for technical details.

    2017-02-07 at 10:43 am
    #19109
    Anonymous
    Inactive
    • Topics: 0
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    You need to provide an api key in your theme options > general > google api key. If you don’t have an api key, you can get it from here https://developers.google.com/maps/documentation/javascript/get-api-key

    2017-02-08 at 8:23 pm
    Support Expired
    #19131
    travisreese1
    Participant
    • Topics: 2
    • Replies: 2
    • Total posts: 4
    • Post count: 4

    Hi, I have added an api key to the theme and still have the error.

    http://hulenvickery.com/contact-us/

    • This reply was modified 9 years, 7 months ago by travisreese1.
    2017-02-09 at 10:33 am
    #19133
    Anonymous
    Inactive
    • Topics: 0
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    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2017-02-15 at 1:43 pm
    #19228
    Anonymous
    Inactive
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    We are setting this topic to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

    2017-03-10 at 2:41 am
    Support Expired
    #19548
    edmuncy
    Participant
    • Topics: 3
    • Replies: 3
    • Total posts: 6
    • Post count: 3

    Hi,

    I’m getting the same error on my site: http://priddysstoragewv.com/?page_id=29.

    Was a fix ever found? I’m giving you the login info so you can check the back end.

    Thanks

    2017-03-10 at 2:42 am
    Support Expired
    #19549
    edmuncy
    Participant
    • Topics: 3
    • Replies: 3
    • Total posts: 6
    • Post count: 3
    This reply has been marked as private.
    2017-03-10 at 11:30 am
    #19555
    Fem
    Keymaster
    • Topics: 2
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    • Post count: 6003

    Hi
    Fixed.
    Edit file: plugins/storeup-core/storeup-shortcodes/at-gmap.php

    2017-03-10 at 8:17 pm
    Support Expired
    #19577
    edmuncy
    Participant
    • Topics: 3
    • Replies: 3
    • Total posts: 6
    • Post count: 3

    Perfect! Thank you again for your quick response!

    2017-03-13 at 11:10 am
    #19580
    Anonymous
    Inactive
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    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

    2017-05-22 at 3:02 am
    Support Expired
    #20579
    Senyors
    Participant
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    • Total posts: 1
    • Post count: 1
    This reply has been marked as private.
    2017-05-22 at 1:54 pm
    #20593
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    @Senyors
    Hi
    Please Generate new google api key.

    2017-06-21 at 12:52 am
    Support Expired
    #20923
    Storage Wizard
    Participant
    • Topics: 3
    • Replies: 22
    • Total posts: 25
    • Post count: 24
    This reply has been marked as private.
    2017-06-22 at 10:21 am
    #20932
    Anonymous
    Inactive
    • Topics: 0
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    @Storage Wizard: Kindly provide us your website url so that we can test it.

    2017-06-23 at 3:08 pm
    Support Expired
    #20981
    Storage Wizard
    Participant
    • Topics: 3
    • Replies: 22
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    Pam, you can get the url from the WordPress CMS (login provided), from looking at my forum profile, or by Googling ‘Storage Wizard’

    2017-06-23 at 3:29 pm
    #20994
    Anonymous
    Inactive
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    I have seen that you are using the too older version of the theme which is v1.0. Kindly update your theme to latest version 3.0.
    Issue with the Google Map API key was fixed in version 2.0.

    Storeup – v3.0 – Updated – 19th June 2017 – is available for download. Make sure you take a backup of the old version before updating to the latest version of the theme. Please do check the theme ChangeLog.txt file provided in the full package downloaded from themeforest/codecanyon.

    2017-06-26 at 3:05 am
    Support Expired
    #21004
    Storage Wizard
    Participant
    • Topics: 3
    • Replies: 22
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    • Post count: 24

    Pam I am confused. I did update to V3. At least I replaced the theme folder with the new V3 one. I have made a backup already.

    2017-06-27 at 12:08 pm
    #21015
    Anonymous
    Inactive
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    @Storage Wizard: Fixed your issue.
    Edited file: storeup-core/storeup-shortcodes/shortcode/at-gmap.php file

    2017-06-27 at 1:26 pm
    Support Expired
    #21019
    Storage Wizard
    Participant
    • Topics: 3
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    • Post count: 24

    Thank you Pam! You’re a star.

    2017-06-27 at 1:28 pm
    #21020
    Anonymous
    Inactive
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    If you have not yet given ratings to the theme, kindly please give to the theme by going to your themeforest account downloads section and below the Download button of the theme you can find the stars to click on for ratings 🙂

    2017-06-27 at 1:31 pm
    Support Expired
    #21021
    Storage Wizard
    Participant
    • Topics: 3
    • Replies: 22
    • Total posts: 25
    • Post count: 24

    I have left a review. Is it possible to change the marker/pin to a custom image?

    2017-06-27 at 1:53 pm
    #21026
    Anonymous
    Inactive
    • Topics: 0
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    The marker is coming from this path https://www.storagewizard.co.uk/wp-content/plugins/storeup-core/storeup-shortcodes/images/gmap_marker.png. SO, you can replace gmap_marker.png with some other image by going to plugins/storeup-core/storeup-shortcodes/images folder.

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