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Site is a blank white screen when theme is activated

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This topic has 4 replies, 2 voices, and was last updated 5 years, 10 months ago by kaseyerinpb.

  • 2017-01-27 at 4:27 am
    Support Expired
    #18877
    kaseyerinpb
    Participant
    • Topics: 1
    • Replies: 1
    • Total posts: 2
    • Post count: 1

    Hello. I have uploaded the parent and child themes to my WordPress website and activated the child theme, but when I do this, the site is just a blank white screen. Other wordpress themes don’t cause this when I activate them so I knew the problem was the theme.

    I turned on wp_debug and found two errors, probably interrelated:

    Notice: Uninitialized string offset: 0 in /home/nrccorg/public_html/wordpress/wp-content/themes/labora/css/skin.php on line 75

    Fatal error: Cannot use string offset as an array in /home/nrccorg/public_html/wordpress/wp-content/themes/labora/css/skin.php on line 75

    I have attached screenshots of the errors so you can see all of the information. I’m not very experienced in coding so I can’t figure out what to do.

    2017-01-27 at 11:15 am
    #18891
    Anonymous
    Inactive
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    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2017-01-27 at 9:23 pm
    Support Expired
    #18924
    kaseyerinpb
    Participant
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    • Post count: 1
    This reply has been marked as private.
    2017-01-30 at 10:38 am
    #18952
    Anonymous
    Inactive
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    Issue is fixed.
    Edited File: skin.php

    2017-02-07 at 6:05 pm
    #19119
    Anonymous
    Inactive
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    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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