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Latest update-Musicplay theme options panel issues

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This topic has 6 replies, 3 voices, and was last updated 9 years, 9 months ago by Anonymous.

  • 2016-11-17 at 1:59 am
    Support Expired
    #17774
    nbwjohnston
    Participant
    • Topics: 5
    • Replies: 10
    • Total posts: 15
    • Post count: 18

    Hi there, since updating to the 7.0 version my theme option panel seems to be broken. Anyone know how to fix it. Have re uploaded the theme several times but no change. It seems to work fine in the child theme, but not in the other Musicplay theme.

    2016-11-17 at 10:16 am
    #17782
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
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    • Post count: 0

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2016-11-18 at 2:40 am
    Support Expired
    #17805
    nbwjohnston
    Participant
    • Topics: 5
    • Replies: 10
    • Total posts: 15
    • Post count: 18
    This reply has been marked as private.
    2016-11-18 at 10:11 am
    #17809
    Anonymous
    Inactive
    • Topics: 0
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    Glad that it is working. If you still have anymore doubts regarding theme update then you ask your questions here.

    Reminding: We are sorry to say this, your support time is expired. You need to repurchase the licence in order to extend the support for the theme.

    2016-11-29 at 10:45 pm
    Support Expired
    #17990
    sprezilla
    Participant
    • Topics: 0
    • Replies: 2
    • Total posts: 2
    • Post count: 2

    Has this been resolved? I am having the same issue.
    Thank you.

    2016-11-30 at 11:12 am
    #17998
    Anonymous
    Inactive
    • Topics: 0
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    @sprezilla: Yes, it has been resolved. Try refreshing the page once and see.

    2016-12-07 at 5:42 pm
    #18255
    Anonymous
    Inactive
    • Topics: 0
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    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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