Back Button and PDF problems

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This topic has 4 replies, 3 voices, and was last updated 9 years, 6 months ago by Anonymous.

Tagged: Removed logins

2016-10-07 at 6:20 am
Support Expired

#16923
ellieshaw
Participant
Topics: 1
Replies: 1
Total posts: 2
Post count: 1
Hello,

I am trying to determine if the issue I am having is a theme problem or a WordPress issue.

on our site http://www.sacjazzfoundation.org PDF’s won’t open in a separate window even though I have checked “open in new window” in all the settings I can find.

To add to the problem, when the PDF does open and the user wants to go back to the site, the back button on the browser does not work. The url changes, but nothing happens.

Can you direct me to what the problem may be? I am not a coder so any help that requires some code change will need to have explicit instructions.

Thank you

E

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2016-10-07 at 10:53 am

#16925
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
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Have to add no-ajaxify class to the shortcode. If you can provide us WP Logins to your website with URL then we can fix it. Make sure you set the post as private reply so that only admin can see your wp-logins.

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2016-10-08 at 9:04 am
Support Expired

#16950
ellieshaw
Participant
Topics: 1
Replies: 1
Total posts: 2
Post count: 1
This reply has been marked as private.

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2016-10-12 at 4:18 pm

#16999
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I recommend you to purchase support extension for the theme as your support time is expired on 1st March 2016. Its not an issue with the wordpress but its a part of the ajaxified nature so we need to consider adding an option to support the PDF file linking option. We will consider adding this feature in the next release.

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2017-02-15 at 5:45 pm

#19236
Anonymous
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Replies: 3227
Total posts: 3227
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Topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

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