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Slider title and caption missing on mobile phone browsers

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This topic has 5 replies, 4 voices, and was last updated 9 years, 9 months ago by Anonymous.

  • 2016-08-16 at 5:48 pm
    Support Expired
    #15996
    flex
    Participant
    • Topics: 1
    • Replies: 1
    • Total posts: 2
    • Post count: 2

    Slider title and caption are not showing up on smartphone, neither in portrait nor landscape. I have used the apps Chrome, Firefox, Opera. Nada, nowhere can be seen. In boxed or stretched layout, title and caption are missing.

    2016-08-17 at 5:27 pm
    #16019
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    We are making few fixes and will release a new update with more clean layout in responsive mode.

    2016-08-24 at 1:49 pm
    #16156
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Anona – v3.6.0 – Updated – 18 August 2016 – is available for download. Make sure you take a backup of the old version before updating to the latest version of the theme. Please do check the theme ChangeLog.txt file provided in the full package downloaded from themeforest/codecanyon.

    Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

    2016-11-12 at 1:17 am
    Support Expired
    #17727
    dianaonu1
    Participant
    • Topics: 1
    • Replies: 1
    • Total posts: 2
    • Post count: 1

    I downloaded the theme last month (two months after the last update as it seems from what you guys said, and I still get the exact same problem.
    It does seem the version that I downloaded last month was v 1.0 while you guys mentioned upgraded versions, I don’t understand how this happened and whether the slider mobile problem is actually because of this. Please help.

    2016-11-14 at 11:16 am
    #17738
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    @dianaonu1: Kindly post your questions in the specified category. Your theme is AutoWash and you are posting the questions in Anona theme category. Regarding the issue, if you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2016-11-21 at 12:38 pm
    #17874
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    We are setting this topic to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

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