This topic has 31 replies, 6 voices, and was last updated 9 years, 6 months ago by Wahed Khan.
Tagged: Removed logins
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Hello,
Patient must scroll down the page to see the Appointment confirmation text.
How to move the text down?
Kindly send me the url of your website so that I can check.
Kindly please check now and let me know if this was correct what you have asked.
Hello,
Thank you. It’s ok now. There is an other problem. On the appointment( confirm, update or cancel) link that the patient receive when he makes appointment, if I like on confirme or update or cancel nothing happen.
Issue is fixed. Kindly check now.
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hi there need assistant on the below matter
@sentinapteltd: Kindly please elaborate your question.
ignore been rectified tks
Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.
Dear Support,
There seems to be a problem on the appointment (confirm, update or cancel) link that the patient receives by email after making an appointment.
It shows – not found page.
http://www.fisionline.com.br/consultas/
What could I be doing wrong?
Because if I access the same link logged in as admin, the page works fine.
Best regards.
@tuiuiucomunicacao: Can you please send us the screenshots where exactly the issue persists?
Note: We are sorry to say this, your support time is expired. You need to repurchase the license in order to extend the support for the theme.
Hello,
Doctors do not receive e-mail when patient make appointment.
May you help to fix this issue please?
@tidianeball: Doctors will receive email. Whatever the email id you have provided for a specific doctor, the mail will send to that email id..
I have tryed. I put my e-mail as a doctor but did not receive any e-mail.
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.
Make sure you have entered email id for the specific doctor and see.
Is this the right place?
Doctor receives now.
Can doctor manage appointements?
Sorry, doctors can’t manage appointments.
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Hello,
an error occurred on opening Appointment confirmation link:
Fatal error: Call to undefined function WP_query() in /home/salavijas/domains/salavijas.lt/public_html/lt/wp-content/themes/lifecare/medical/template_manage_appts.php on line 57
thank you,
Zilvinas
@digitalislt: If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.
Fixed.
Edited File: template_manage_appts.php
Thank you!
and one more question about doctors schedules. How can I manage, when doctor works on unregular schedule, for example first, fird, fifth week different than second, forth?
and how can I manage if some doctors-experts have completely unregular schedule?
Maybe I can enter their schedules directly to MySQL via PhpMyAdmin?
such functionality would be great…
thank you!
@digitalislt: Nice idea! But at present, the feature what you are looking for is not there to schedule the doctor’s timings for different weeks. If possible we’ll implement this functionality in the future updates.
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