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Appointment confirmation

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This topic has 31 replies, 6 voices, and was last updated 9 years, 6 months ago by Wahed Khan.

  • 2016-08-08 at 8:39 am
    Support Expired
    #15794
    tidianeball
    Participant
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    Hello,
    Patient must scroll down the page to see the Appointment confirmation text.
    How to move the text down?

    2016-08-08 at 10:58 am
    #15802
    Anonymous
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    Kindly send me the url of your website so that I can check.

    2016-08-08 at 11:30 pm
    Support Expired
    #15814
    tidianeball
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    This reply has been marked as private.
    2016-08-09 at 10:48 am
    #15820
    Anonymous
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    Kindly please check now and let me know if this was correct what you have asked.

    2016-08-09 at 11:03 am
    Support Expired
    #15821
    tidianeball
    Participant
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    Hello,
    Thank you. It’s ok now. There is an other problem. On the appointment( confirm, update or cancel) link that the patient receive when he makes appointment, if I like on confirme or update or cancel nothing happen.

    2016-08-09 at 11:06 am
    Support Expired
    #15822
    tidianeball
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    2016-08-09 at 11:59 am
    #15826
    Anonymous
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    Issue is fixed. Kindly check now.

    2016-08-24 at 3:19 pm
    #16173
    Anonymous
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    Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

    2016-08-28 at 7:22 pm
    Support Expired
    #16281
    sentinapteltd
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    hi there need assistant on the below matter

    http://www.sentina.sg/

    2016-08-29 at 10:21 am
    #16288
    Anonymous
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    @sentinapteltd: Kindly please elaborate your question.

    2016-08-30 at 11:55 am
    Support Expired
    #16306
    sentinapteltd
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    ignore been rectified tks

    2016-08-30 at 12:06 pm
    #16308
    Anonymous
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    Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

    2016-09-15 at 2:30 am
    Support Expired
    #16521
    tuiuiucomunicacao
    Participant
    • Topics: 2
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    Dear Support,

    There seems to be a problem on the appointment (confirm, update or cancel) link that the patient receives by email after making an appointment.

    It shows – not found page.

    http://www.fisionline.com.br/consultas/

    What could I be doing wrong?

    Because if I access the same link logged in as admin, the page works fine.

    Best regards.

    2016-09-16 at 10:22 am
    #16530
    Anonymous
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    @tuiuiucomunicacao: Can you please send us the screenshots where exactly the issue persists?

    Note: We are sorry to say this, your support time is expired. You need to repurchase the license in order to extend the support for the theme.

    2017-01-25 at 4:37 pm
    Support Expired
    #18848
    tidianeball
    Participant
    • Topics: 3
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    Hello,
    Doctors do not receive e-mail when patient make appointment.
    May you help to fix this issue please?

    2017-01-25 at 5:11 pm
    #18852
    Anonymous
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    @tidianeball: Doctors will receive email. Whatever the email id you have provided for a specific doctor, the mail will send to that email id..

    2017-01-25 at 5:22 pm
    Support Expired
    #18854
    tidianeball
    Participant
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    I have tryed. I put my e-mail as a doctor but did not receive any e-mail.

    2017-01-25 at 5:23 pm
    #18855
    Anonymous
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    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2017-01-25 at 5:27 pm
    Support Expired
    #18856
    tidianeball
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    This reply has been marked as private.
    2017-01-25 at 6:14 pm
    #18857
    Anonymous
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    Make sure you have entered email id for the specific doctor and see.

    2017-01-26 at 4:33 pm
    Support Expired
    #18865
    tidianeball
    Participant
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    Is this the right place?

    2017-01-26 at 5:58 pm
    Support Expired
    #18867
    tidianeball
    Participant
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    Doctor receives now.
    Can doctor manage appointements?

    2017-01-27 at 11:30 am
    #18892
    Anonymous
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    Sorry, doctors can’t manage appointments.

    2017-02-10 at 10:48 am
    #19146
    Anonymous
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    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

    2017-03-04 at 7:48 pm
    Support Expired
    #19460
    digitalislt
    Participant
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    Hello,
    an error occurred on opening Appointment confirmation link:

    Fatal error: Call to undefined function WP_query() in /home/salavijas/domains/salavijas.lt/public_html/lt/wp-content/themes/lifecare/medical/template_manage_appts.php on line 57

    thank you,
    Zilvinas

    2017-03-06 at 10:23 am
    #19463
    Anonymous
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    @digitalislt: If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    2017-03-06 at 5:38 pm
    Support Expired
    #19483
    digitalislt
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    This reply has been marked as private.
    2017-03-06 at 5:55 pm
    #19485
    Anonymous
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    Fixed.
    Edited File: template_manage_appts.php

    2017-03-07 at 11:49 am
    Support Expired
    #19498
    digitalislt
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    Thank you!

    and one more question about doctors schedules. How can I manage, when doctor works on unregular schedule, for example first, fird, fifth week different than second, forth?

    and how can I manage if some doctors-experts have completely unregular schedule?
    Maybe I can enter their schedules directly to MySQL via PhpMyAdmin?

    such functionality would be great…

    thank you!

    2017-03-07 at 12:14 pm
    #19499
    Anonymous
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    @digitalislt: Nice idea! But at present, the feature what you are looking for is not there to schedule the doctor’s timings for different weeks. If possible we’ll implement this functionality in the future updates.

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