✓ Hours not updating on mobile

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

Resolved

Posted in: Business Hours Pro

This topic has 6 replies, 2 voices, and was last updated 10 years, 2 months ago by Fem.

2016-07-19 at 7:46 pm
Support Expired

#15506
johnbarry
Participant
Topics: 1
Replies: 2
Total posts: 3
Post count: 4
Having an issue where Business Hours Pro will not update on mobile devices unless the server cache is flushed. Updates fine on desktop, just not mobile. Called hosting support and they can not figure out why. Anybody else have this type of issue with the plugin?

Reply
2016-07-20 at 10:41 am

#15512
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
It’s working fine fine at my end. Kindly provide us your website url so that we can check.

Reply
2016-07-20 at 4:11 pm
Support Expired

#15517
johnbarry
Participant
Topics: 1
Replies: 2
Total posts: 3
Post count: 4
Go to blockislandrecycling.com/testing. Look at it on desktop and then on mobile. You will see that on mobile it is not the same. Desktop is correct.

Reply
2016-07-20 at 5:13 pm

#15518
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
I have cross checked on my mobile and on desktop, it’s working fine. Can you share me the screenshots of the issue and also let me know in which mobile you got this issue.

Reply
2016-07-20 at 6:19 pm
Support Expired

#15520
johnbarry
Participant
Topics: 1
Replies: 2
Total posts: 3
Post count: 4
Check again, please. The reason they were the same was that the cache got purged. I made an update to the hours and did not purge cache. You should now see that they are different.

This reply was modified 10 years, 3 months ago by johnbarry.
Reply
2016-07-22 at 1:05 pm

#15542
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
Kindly clear the cache in both device and in mobile and see because it’s working perfect at my end.

Reply
2016-08-24 at 3:47 pm

#16195
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

Reply

You must be logged in to reply to this topic.