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Layout missing

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This topic has 4 replies, 3 voices, and was last updated 9 years, 9 months ago by Anonymous.

  • 2016-07-14 at 3:31 pm
    Support Expired
    #15426
    convertis_eu
    Participant
    • Topics: 1
    • Replies: 0
    • Total posts: 1
    • Post count: 2

    I just bought the business hours Pro plugin but it doesn’t work as advertised at all. I added my business hours and added the shortcode to my page, expecting to see something like the right example shown here (without the image): http://www.aivahthemes.com/bizhourspro/full-business-hours/

    But instead I’m getting just some plain text with no layout whatsoever. You can see the screenshot attached. This absolutely not what I expected when paying for a premium plugin just to show my business hours 🙁

    Please help.

    • This topic was modified 10 years, 2 months ago by convertis_eu.
    2016-07-14 at 5:02 pm
    #15429
    Anonymous
    Inactive
    • Topics: 0
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    Front end css has not been loaded, so that’s the reason it is showing that layout.
    Kindly comment out this “if” condition in iva-business-hours-pro.php file on line around #179.

    //if ( stripos( $post_content, '[iva_bhrs_pro' ) || stripos( $post_content, '[iva_bhrs_holidays' ) || stripos( $post_content, '[iva_bhrs' ) ) {
    	wp_enqueue_style( 'iva-bhrs-front' , IVA_BH_URL . 'assets/css/iva-bh-front.css', false,false,'all' );
    	wp_enqueue_script( 'jQuery' );
    	wp_enqueue_script( 'iva-business',IVA_BH_URL . 'assets/js/iva-business-hours-pro-front.js', array( 'jquery' ), '', true );
    //}
    2016-11-20 at 3:50 pm
    Support Expired
    #17863
    sugarman2
    Participant
    • Topics: 0
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    • Total posts: 1
    • Post count: 1

    I have still the same problem after this solution.
    Help 🙂

    2016-11-21 at 10:21 am
    #17865
    Anonymous
    Inactive
    • Topics: 0
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    @sugarman2: If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of older version.

    We are sorry to say this, your support time is expired. You need to repurchase the licence in order to extend the support for the theme.

    2016-12-05 at 5:19 pm
    #18203
    Anonymous
    Inactive
    • Topics: 0
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    Topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

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