Front Page Submission form not forwarding alert to admin e-mail

I have being working on this theme to make it work right and still I have not had any resolution after upgrading theme and having assistance from your support staff. You guys are really nice and responsive but i can’t have this many issues for this long. This affect our business and does not look good when we can not refer potential customers to our website…..

All I got to say if you can’t fix this to be a stable theme I might opt to return this particular theme because this problems can not be resolved!