✓ Admin rights + Not responsive on phone

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Posted in: Testimonial Manager PHP

This topic has 4 replies, 2 voices, and was last updated 10 years, 7 months ago by Fem.

2016-03-14 at 3:31 pm
Support Expired

#13354
Web-Pluss
Participant
Topics: 1
Replies: 1
Total posts: 2
Post count: 1
Hello,

I’ve recently purchased your Advanced Testimonial Manager from codecanyon and I’ve seem to have found some irregularities:

1. First one, is in the Admin settings page where it seems I cannot disable photos and citations.

2. Second one, is that while trying to addnew.php testimonial on an android-phone Chrome the page is not responsive, yet while I make my chrome smaller on my desktop the responsiveness is working fine.

For both of this irregularities I have uploaded pictures.

Hope to hear from you soon, have a nice day.

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2016-03-15 at 11:03 am

#13366
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

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2016-03-15 at 9:39 pm
Support Expired

#13376
Web-Pluss
Participant
Topics: 1
Replies: 1
Total posts: 2
Post count: 1
The website in question is not wordpress and I cannot offer any access to the admin side of the website.

But if you can tell me what might be the problem for the failed settings, I could change it myself.

Thank you for everything,
Have a nice day.

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2016-03-16 at 11:12 am

#13383
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
Sorry about that. Unless an until if you can’t provide us logins we can’t make it possible because it’s working fine at our end. We need to check it what’s wrong at your end.
Provide us ftp logins, so that we can take a closer look at it.

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2016-03-29 at 5:41 pm

#13549
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
Topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

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