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Various problems with the MusicPlay theme on my website

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    Posted in: MusicPlay  
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    2024-05-06 at 11:32 pm #29472


    My website at uses the MusicPlay theme. It was working fine about a month ago (March 10th) but recently it would only show the loading icon and never load the website.

    I downloaded and reinstalled the latest version of your theme and made sure all my plugins were updated. The site now loads but I am having a lot of issues. About a year ago, someone from your support team was able to log in and troubleshoot these problems (which are almost identical to the ones I am having now). I was hoping someone could do that again.

    Here are the issues I am having:

    • I had a footer on all pages that seems to be missing
    • Any sub menus in the dropdown (for example Artists, albums and photos) do not load even though I see the entries in the WordPress dashboard.
    • There was a music player on the home page that is no longer there
    • There was also a sidebar with widgets on them on the Music page which is also missing.

    Let me know if I can send you a login for someone to check this out.

    Thanks in advance for your help with this!



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