Can you help set Anona up for me

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This topic has 24 replies, 2 voices, and was last updated 2 years, 7 months ago by Fem.

Tagged: Anona

2024-01-18 at 10:47 am
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#28800
cfullinfaw1
Participant
Topics: 1
Replies: 13
Total posts: 14
Post count: 18
Hi Support

I have tried setting up the theme and finding the appointment part hard.

I don’t mind paying for the help.

The mistake I made was to upload the theme before reading the documentations first.

This has probably caused an issue with the apointment template setup. When I go to setup the Appointment as a template I get an error page coming up.

Please note that I have installed all the pages with content.

Now am at the Appointment plugin part and cant seem to make it work.

Can you help

Kindly let me know what I need to do to get you to complete the setup for me.

Claude

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2024-01-19 at 1:43 am

#28802
Fem
Keymaster
Topics: 2
Replies: 5215
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Post count: 6003
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins. Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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2024-01-21 at 6:13 am
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#28805
cfullinfaw1
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2024-01-23 at 2:58 am

#28809
Fem
Keymaster
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Total posts: 5217
Post count: 6003
i think the logins are incorrect please take a closer look at your logins and provide us the correct logins

Error: The username AnonaSupport is not registered on this site. If you are unsure of your username, try your email address instead.

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2024-01-23 at 6:53 am
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#28815
cfullinfaw1
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2024-01-25 at 1:49 am
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#28816
cfullinfaw1
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2024-01-25 at 11:07 pm

#28818
Fem
Keymaster
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Please let me know which page you are trying to setup as an appointment page?

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2024-02-01 at 3:36 am
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#28827
cfullinfaw1
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2024-02-01 at 2:20 pm

#28828
Fem
Keymaster
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I’ve assigned it as a template and now it should work fine.

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2024-02-01 at 3:16 pm
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#28829
cfullinfaw1
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2024-02-01 at 6:34 pm

#28830
Fem
Keymaster
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Yes its required to be active

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2024-02-01 at 6:43 pm

#28831
Fem
Keymaster
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Replies: 5215
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I think if your emails are using gsuite then you need to use WP SMTP incase.

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2024-02-02 at 12:58 am
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#28832
cfullinfaw1
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2024-02-02 at 2:23 pm
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#28833
cfullinfaw1
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2024-02-02 at 7:11 pm

#28834
Fem
Keymaster
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Sorry for Typo its the Anona Core Plugin not Aivah Core Plugin. Anyway I found your email settings needed to be done I think

https://mxtoolbox.com/SuperTool.aspx?action=mx%3aacepestservices.com.au&run=toolpage

This reply was modified 2 years, 8 months ago by Fem.
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2024-02-03 at 8:58 am
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#28836
cfullinfaw1
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2024-02-04 at 5:21 pm

#28837
Fem
Keymaster
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You can setup that by yourself. Suppose I would do that I need the domain and hosting details where I can make necessary changes for MX Records and DNS Settings to make it work. Are you using Gsuite or any other for emails? It will cost you $75 for setting up this.

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2024-02-07 at 1:12 pm
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#28840
cfullinfaw1
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2024-02-07 at 1:50 pm
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#28841
cfullinfaw1
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2024-02-07 at 10:34 pm

#28843
Fem
Keymaster
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There is no need to worry let me check why it’s not working and let you know. Kindly please let me know where you use the contact form 7 that is working on your site so that I can test it as well

This reply was modified 2 years, 8 months ago by Fem.
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2024-02-12 at 2:20 pm
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#28846
cfullinfaw1
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2024-02-13 at 12:18 am

#28847
Fem
Keymaster
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I have replied to that contact form please reply to that email if you get it

Contact Us

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2024-02-13 at 6:06 am
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#28848
cfullinfaw1
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2024-02-13 at 2:00 pm
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#28849
cfullinfaw1
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2024-02-14 at 2:13 am

#28851
Fem
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I’m glad that it is resolved. You are most welcome any time

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