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Unable to update banner or business hours

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This topic has 2 replies, 2 voices, and was last updated 5 years, 10 months ago by haveyoumetrandy.

  • 2020-11-27 at 1:58 am
    Support Expired
    #28129
    haveyoumetrandy
    Participant
    • Topics: 10
    • Replies: 19
    • Total posts: 29
    • Post count: 20

    Hello,

    I have been trying to update my website banner and my business hours, but I have not been able to update them. The banner no longer offers me the opportunity because I believe that my version of WPBakery is incompatible with my version of wordpress.

    As far as business hours pro goes, whenever I try to update the hours, the page refreshes and maintains the previous hours rather than accepting the new hours that I’m trying to set.

    2020-11-27 at 2:19 pm
    #28132
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, @haveyoumetrandy
    You can contact us via Skype so that we can help you with Skype Live Chat. if you don’t see us online you can drop the comment on Skype we will reply to you. Our Skype ID: support-aws

    Also, it seems your support has been expired, for continued support please extend your support license for quick responses.

    2020-11-27 at 8:44 pm
    Support Expired
    #28139
    haveyoumetrandy
    Participant
    • Topics: 10
    • Replies: 19
    • Total posts: 29
    • Post count: 20

    I just re-extended my support and sent you a message via skype

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