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Settings not saving

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This topic has 3 replies, 3 voices, and was last updated 6 years, 8 months ago by Asiya Fatima.

2019-11-23 at 9:12 am
Support Expired

#26242
viracreatv
Participant
Topics: 3
Replies: 8
Total posts: 11
Post count: 17
Hello,

The settings are not saving. Thank you for checking.

WordPress 5.3. Latest plugins. Route theme.

https://monosnap.com/file/MYJWoEZHIRtTkfybhW1HiVtauwHlW4

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2019-11-26 at 5:36 pm

#26258
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Sorry for the delay in response. We will crosscheck and let you know soon the reason.

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2019-11-28 at 12:37 pm

#26294
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Its working fine at our end.
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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2019-12-20 at 4:11 pm
Unknown Support Status

#26427
Asiya Fatima
Participant
Topics: 0
Replies: 97
Total posts: 97
Post count: 325
Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

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The topic ‘Settings not saving’ is closed to new replies.