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This topic has 5 replies, 3 voices, and was last updated 12 years, 2 months ago by Fem.

  • 2014-06-18 at 2:48 am
    Support Expired
    #4435
    gxcentrik
    Participant
    • Topics: 1
    • Replies: 2
    • Total posts: 3
    • Post count: 2

    Hello – I am having a couple of issues and would appreciate your help

    (under the DJMix section of the theme – shown as Mixes on my site)
    Download button is not working to download – shows a black screen and plays the music – is there a way to click the button and download directly or do they have to right click?

    (under the Album section of the theme – shown as podcasts on my site )
    using the external MP3 function to link but it is not working- saying that it cant be found but my path is correct.
    In this section – I also cannot remove the link to the featured artist. Please advise

    Player
    I uploaded my mixes through external MP3 but how do I add the picture for the player?

    EVENTS / Gallery / Featured Artists
    I have set these up but then when I click on the link in the each of these pages – it takes me to the slider. not sure why?

    also on event page – in the area on the right – I have the proper date but in the box on the left – it shows the day before? I have reinserted my information and it still shows up as such

    thanks for your help!

    2014-06-19 at 10:03 pm
    #4450
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    If you can contact me via Skpye then it would be very easy and fast for me to support you.

    Our Skype ID: support-aws

    Regards,
    Mawk
    (Customer Support Team)

    2014-06-19 at 11:48 pm
    Support Expired
    #4451
    gxcentrik
    Participant
    • Topics: 1
    • Replies: 2
    • Total posts: 3
    • Post count: 2

    thank you – I have added you as a contact.

    2014-06-23 at 1:36 pm
    #4468
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    Topic is set to Solved because of no reply. But if you want to update this topic please reply here.

    2014-06-23 at 5:10 pm
    Support Expired
    #4474
    gxcentrik
    Participant
    • Topics: 1
    • Replies: 2
    • Total posts: 3
    • Post count: 2

    Hi – this issue is not resolved – I was waiting for my turn on Skype but you seem to be busy
    can you not post it on this forum?

    2014-07-07 at 2:18 pm
    #4582
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    (under the DJMix section of the theme – shown as Mixes on my site)
    Download button is not working to download – shows a black screen and plays the music – is there a way to click the button and download directly or do they have to right click?
    They have to right click and save target as file.

    (under the Album section of the theme – shown as podcasts on my site )
    using the external MP3 function to link but it is not working- saying that it cant be found but my path is correct.
    In this section – I also cannot remove the link to the featured artist. Please advise
    Link to featured artist removing isn’t there but will consider adding in the future updates.

    Player
    I uploaded my mixes through external MP3 but how do I add the picture for the player?
    If you see the documentation or video tutorials you can see that images can be added as you normally add featured images for the blog posts.

    EVENTS / Gallery / Featured Artists
    I have set these up but then when I click on the link in the each of these pages – it takes me to the slider. not sure why?
    Make sure you set the permalink to /%postname%/ only

    also on event page – in the area on the right – I have the proper date but in the box on the left – it shows the day before? I have reinserted my information and it still shows up as such
    We have fixed this issue and its there in the current version now so kindly please keep your theme up to date.

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