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Required fields in booking form don’t matter?!

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    Posted in: CarZone  
    • Topics: 1
    • Replies: 7
    • Total posts: 8
    2020-08-30 at 10:53 pm #27471

    On my booking form, it doesn’t matter if “field required” is checked or not – customers can ignore required fields, hit submit, and the form still gets submitted.

    Worst part is, if customers do not fill in email address, the form does not get emailed to us.

    This is a major problem, as customers think we got their request but we did not. It got us a negative review because a customer thought we were ignoring them!

    Please help.

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