kinglizzardMemberMay 11, 2015 at 7:57 am #7854
- Topics: 1
- Replies: 8
- Total posts: 9
I am having problems which I see other people have had, but all of the answers say “Topic resolved via Skype” which does not help others who are looking for solutions.
Problem 1: Play counter not working in album page, plays not recorded ( http://www.kinglizzard.com/kl/album/epick/ )
Problem 2: MP3 download link downloads file but can’t open it.
Problem 3: Body background image does not show for Internet Explorer and Chrome-fine for Firefox (Mozilla) and Safari. I have to set content area color to black, otherwise if content color left blank it shows as all white background with no image It should look like Capture-1 attached image, and not like Capture-2 image.
Problem 4: IE and Chrome show subheaders background as white. Also, how do I install child theme? I installed and it killed the whole site with a 503 forbidden error.
Problem 5: Gallery pictures, when I open the picture it’s too far down on the page and thumbnails, titles and social media buttons are blocked by music player ( http://www.kinglizzard.com/kl/photos/musical-instruments/ )
Also, in the Album admin page, external MP3, what is the Attachment ID form field for?
I live in Las Vegas, NV, USA on Pacific Daylight Time. I would rather not do Skype. I will be happy to provide log in info via email. Thank you for any help
- Mon10:30 am to 6:30 pmTue10:30 am to 6:30 pmWed10:30 am to 6:30 pmThu10:30 am to 6:30 pmFri10:30 am to 6:30 pmSat11:30 am to 4:00 pmSunClosedBelow are our support timings. Time Zone is GMT 5:30+
Support timings for giving responses on Skype are from 12PM – 5PM – Time zone is GMT 5:30+
If you have any questions which is not solved via support forum then feel free to ask via Skype. If you have a language speaking problem then you can still avail Skype support.
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